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Privacy Policy
Effective Date: 11-10-25
Last Updated: 11-10-25
Convo (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the “Service”).
By using Convo, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Service.
YOU MUST BE 13 YEARS OF AGE OR OLDER TO USE CONVO
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide
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Account Information: When you create an account, we collect your name, username, email address, password, and profile information (such as bio, photo, or location if you choose to provide them).
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User Content: We collect the content you post, such as messages, photos, videos, comments, likes, and other interactions.
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Communication: If you contact us for support or feedback, we collect the information you share with us.
1.2 Automatically Collected Information
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Device & Usage Data: We collect information about the device you use (e.g., IP address, browser type, operating system, mobile device ID, and app version).
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Activity Data: We collect data on how you use the app, including pages viewed, time spent, and interactions with other users.
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Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience and analyze usage trends.
1.3 Information from Third Parties
If you choose to connect your account to other platforms (e.g., Google, Apple, or Facebook), we may receive limited information from those services as authorized by you.
2. How We Use Your Information
We use your information to:
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Provide, operate, and improve Convo’s features and functionality.
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Personalize content, recommendations, and ads.
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Communicate with you about updates, security alerts, and support.
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Monitor and prevent fraud, abuse, or other illegal activities.
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Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We may share your information in the following situations:
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With Other Users: Your profile, posts, and interactions may be visible to other users based on your privacy settings.
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With Service Providers: We share information with vendors that help us operate Convo (e.g., hosting, analytics, and customer support).
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For Legal Reasons: We may disclose information if required by law or to protect our rights, safety, or the rights of others.
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In a Business Transfer: If Convo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
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Access and Update: You can access or update your profile and account information in the app’s settings.
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Delete Account: You may delete your account anytime by contacting us at [insert contact email].
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Opt Out of Communications: You can unsubscribe from marketing emails or notifications via your account settings or by following unsubscribe instructions.
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Cookies: You may disable cookies through your browser settings, though this may affect app functionality.
5. Data Retention
We retain your information as long as necessary to provide our services or as required by law. Deleted accounts and related data will be permanently removed within [insert timeframe, e.g., 30 days].
6. Data Security
We implement industry-standard measures to protect your information, including encryption, access controls, and secure servers. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Convo is not intended for users under 13 years old (or the minimum age required by your jurisdiction). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal information, we will delete it promptly.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We take steps to ensure your data receives appropriate protection under applicable privacy laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date and notify you through the app or by email where appropriate.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: benjaminje123@gmail.com
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